No Refund Policy

Last Updated: 4 Aprail 2025

This No Refund Policy (“Policy”) applies to the purchase of digital products—including ZIP files containing ready-to-use web, Android, and iOS applications—purchased from framelink we. By completing a payment for our digital products, you (“Buyer”) acknowledge and agree to the terms set forth in this Policy.

1. Payment and Download Process

• Payment Process:
  All payments are processed securely through designated payment gateways, such as Razorpay. It is the Buyer’s responsibility to ensure that the payment process is fully completed and that their payment method is functioning correctly.
• Download Availability:
  Upon successful payment, the Buyer will receive immediate access to download the purchased digital files. The download link will be provided once the payment is verified and processed by our system.

2. Technical Errors and Download Failures

• Error During Payment:
  In the event that a technical error occurs during the payment process and the Buyer’s payment is processed despite the error, the Buyer is responsible for verifying the successful completion of the transaction. It is important to note that the Company’s servers and systems are maintained to ensure proper functionality at all times.
• Download Failures:
  If, after a successful payment, the Buyer is unable to download the digital files, such failure is deemed to be due to issues on the Buyer’s end—such as system incompatibility, network errors, or incorrect usage of the download process—unless it is conclusively determined that a fault exists within the Company’s operational systems.
• Notification Requirement:
  Should the Buyer encounter any issues with downloading the purchased files, they must contact our support team immediately within 7 day of the purchase. While we will make reasonable efforts to assist, no refund will be provided if the Company’s servers and systems are confirmed to be functioning properly.

3. No Refunds

• Finality of Payment:
  All transactions for digital products are final. Once a payment is successfully processed and the digital files are delivered for download, the purchase is non-refundable.
• Acceptance of Risk:
  By completing the payment, the Buyer acknowledges that they have reviewed and understood this No Refund Policy and agree to assume all risks associated with the purchase. Buyers are strongly advised to ensure that their systems meet all technical requirements and that they are prepared to handle any potential issues independently before proceeding with the purchase.
• Refund Exceptions:
  Under no circumstances will a refund be issued once the payment is processed—even if technical errors occur on the Buyer’s side or if there are difficulties with the download process—provided that the Company’s systems are operating correctly.

4. Amendments to This Policy

• Policy Modifications:
  The Company reserves the right to modify or update this Policy at any time without prior notice. Any changes will be posted on our website, and the updated Policy will become effective immediately upon posting.
• Review Obligation:
  It is the Buyer’s responsibility to review this Policy periodically to remain informed about our refund practices.

5. Contact Information

For any questions or concerns regarding this No Refund Policy, please contact us using the details below: